Legal

Privacy policy

Last updated: December 2024

Introduction

The Swag (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Information we collect

Personal information

When you place an order, we collect:

  • Name and contact information (email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through PayPal)
  • Order history and preferences

Automatically collected information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our site
  • Referring website information

How we use your information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and inquiries
  • Send promotional emails (with your consent)
  • Improve our website and customer experience
  • Prevent fraud and maintain security
  • Comply with legal obligations

Information sharing

We do not sell your personal information. We may share your information with:

  • Payment processors (PayPal) to process transactions
  • Shipping carriers to deliver your orders
  • Service providers who assist with our operations
  • Law enforcement when required by law

Data security

We implement appropriate security measures to protect your personal information. All payment transactions are processed through PayPal’s secure payment system. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences.

Your rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt out of marketing communications
  • Withdraw consent where applicable

Children’s privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Swag
Email: privacy@theswag.site
Or visit our Contact page